Rheem Rewards is a program designed to reward licensed plumbers, sole traders or business in Australia who employ licensed plumbers and provide plumbing services.
Each time you submit a claim for an eligible product, you will earn Rheem Rewards points. Once you accumulate enough points, you can redeem against more than 10,000 products, gifts, and prizes (subject to availability).
How to Earn Points
Claim Water Heaters
Most Rheem, Vulcan and AquaMAX water heaters can earn you points. Please remember that you must claim within six months from date of purchase or 1 July of a program year, whichever is sooner.
Claim Spare Parts
Using Rheem Spare Parts for your maintenance and repair jobs will help optimise system effciency and preserve system warranty. You can also enjoy Rheem Rewards points too if you buy your spare parts on your Rheem trading account.
Enter Promotions
Look out for special promotions that we will feature throughout the year. These promotions are communicated via email so please make sure the email address registered to your account is checked regularly.
Special Offers
Looking to accelerate your points earning potential? From time to time we offer double points, gift cards with purchase and much more… so look out for these limited edition offers that will be communicated to you via email.
Program Benefits
- Earn valuable reward points on most Rheem, Vulcan and AquaMAX products.
- No cap on the number of points you can earn, or the merchants you choose to purchase from.
- Easy to claim – via your desktop, mobile, or tablet.
- Achievable rewards – redeem from just 1,800 reward points.
- Choose from more than 10,000 of the latest merchandise, experiences, travel getaways, hampers, charitable donations and more.
- Use our Concierge Service if you are looking for something special and unique.
- No application or ongoing fees.
- Long expiry date – you have up to two years to redeem the points you earn giving you plenty of time to save for your chosen reward!
Rewards
Merchandise Items
We offer the latest brand name merchandise items including the latest electronic gadgets, hardware, clothing, home appliances and even something for your fur legged friend!
Travel
From travel accessories and luggage to Webjet gift cards, we have everything you need to plan your next holiday and travel destination.
Experiences
Looking for something a little different? We have a selection of hampers and experiences to gift someone special.
New member offer - Reward yourself with Rheem
Receive 3,000 BONUS Rheem Rewards points for the first five units claimed. Offer available to new members who apply between 1 March and 30 June 2025. T&Cs apply.
Refer a mate and you both could receive 10k in Rheem Rewards points.
Send a mate your referral link and your mate will get 10,000 points when they successfully register. Once your mate has claimed an eligible water heater, you’ll receive 10,000 Rheem Rewards points. T&Cs apply.
Collect a Share of 2 Million Reward Points
Be one of 200 members to add an eligible* mobile phone to your Wish List and receive 10,000 Reward Points. PLUS a chance to win an additional 50,000 Reward Points if you redeem it! Terms and conditions apply.
Why Install a Rheem?
Rheem is Everywhere
A national network of hot water service techicians
The Right Rheem for You
A hot water system solution for every situation
Expert Technical Advice
The best technical advisors in the business
Peace of Mind Warranty
Designed and built for Australia’s tough conditions
Frequently Asked Questions
Rheem Rewards is a program designed to reward licensed plumbers, sole traders or business in Australia who employ licensed plumbers and provide plumbing services.
Each time you submit a claim for an eligible product, you will earn Rheem Rewards points. Once you accumulate enough points, you can redeem against more than 10,000 products, gifts, and prizes (subject to availability).
Apply online and fill in your details. Make sure you have a current plumber’s license number issued in your state or territory in your name.
No! Rheem Rewards is completely free of any annual or monthly fees and charges.
Submit a claim for an eligible model during the eligible purchase period – you have up to six months to claim, with the exception of purchases made between February and June, which must be claimed by 31 August each year.
Most Rheem, Vulcan, Vulcan DUOMAX, AquaMAX and Everhot products are eligible. Selected Rheem commercial models are also eligible. To see if a model is eligible for the program, once you are registered, simply view the eligible model tables.
You can backdate claims for purchases made over the prior six months, with the exception of purchases made between February and June, which must be claimed by 31 August each year. Simply submit your claims in the usual way and upload a copy of the tax invoice. We will take care of the rest!
You can treat yourself, your work colleagues or your family with an ever-evolving catalogue that contains more than 10,000 products, gifts, and surprises. We also offer limited edition products and services from time to time.
You do not need to maintain points balance to receive most information on Rheem Rewards. However, you must have points in your account to redeem (minimum number of points for products do apply).
You have up to two years to use your points from when you have earned them before they expire.
Simply login to your account to see your balance, how many points you have earned and how many you have redeemed.
We will also send you a quarterly statement summarising your efforts too.
Simply email your new details to our member service team at contact@rheemrewards.com.au or phone 1300 909 545 and we will update your details for you.
Due to privacy, only nominated representatives can access and enquire about your Rheem Rewards details. If you contact us and advise us of anyone else that may wish to access your information, then we will consider this request, but only with your permission first.
Rheem Rewards points are not transferable to another member.
Absolutely – we have a range of charity partners that you can redeem your points.
Unfortunately, you cannot redeem your points into cash or merchant gift cards. We do offer Webjet eGift cards however, more than 10,000 products and gifts in our online catalogue… and if you still can’t find what you are looking for, our Concierge Service will seek to find your desired item.
Using our Concierge Service, we can try and locate your nominated product that can be paid for using your Rheem Rewards points.